How RuntimeGuard collects, uses and protects your data. We are committed to transparency about our data practices.
This Privacy Policy applies to runtimeguard.io and all services operated under the RuntimeGuard brand by Wizzler. By using our website or services, you agree to the practices described here.
The data controller responsible for your personal data is:
Wizzler
The Netherlands
Contact: runtimeguard.io/contact
When we refer to "RuntimeGuard", "we", "us" or "our" in this policy, we mean Wizzler as the operator of the RuntimeGuard service.
When you register for early access or create an account, we collect:
When you use the RuntimeGuard API or dashboard, we collect:
When you visit runtimeguard.io, standard web server logs are recorded including IP address, browser user-agent, referring URL and page viewed. We do not use third-party analytics.
If you contact us via the contact form, we collect your name, email address and message content.
Important: RuntimeGuard telemetry data (events sent from your Linux hosts to our API) is processed and stored entirely within your tenant's data partition. We do not access, analyse or use your telemetry for any purpose other than providing the service to you.
The RuntimeGuard agent collects the following runtime events from Linux hosts you explicitly enrol:
| Data type | Purpose | Storage | Retention |
|---|---|---|---|
| Process & file events | Ransomware detection | ClickHouse (time-series) | 30 days |
| Incidents | Alerting & audit | PostgreSQL | 90 days |
| Host registry | Dashboard display | PostgreSQL | Duration of account |
You are responsible for ensuring you have the appropriate authorisation to deploy the RuntimeGuard agent on the hosts you enrol. Do not enrol hosts containing data of individuals without a lawful basis to do so.
We use the data we collect for the following purposes:
We do not sell your personal data. We do not use your data for advertising. We do not use your telemetry data to train machine learning models without your explicit consent.
The legal basis for processing under GDPR is:
We retain your data for as long as your account is active or as needed to provide the service. Specific retention periods:
You may request earlier deletion by contacting us. Some data may be retained longer where required by law.
We do not sell or share your personal data with third parties for their own purposes. We use a limited number of sub-processors to operate the service:
| Sub-processor | Purpose | Location |
|---|---|---|
| Hetzner Online GmbH | Cloud infrastructure (servers, storage) | Germany (EU) |
| Transactional email provider | Sending verification and notification emails | EU |
All sub-processors are bound by data processing agreements and handle data only as instructed by us. Where data is processed outside the EEA, appropriate safeguards (Standard Contractual Clauses) are in place.
We may disclose personal data to law enforcement or regulatory authorities if required by applicable law or valid legal process.
We apply appropriate technical and organisational measures to protect your data:
If you discover a security vulnerability, please report it via our responsible disclosure policy.
Under GDPR and applicable data protection law, you have the following rights:
To exercise any of these rights, contact us. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority (in the Netherlands: Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl).
The RuntimeGuard website does not use tracking or advertising cookies. We set a single functional cookie to maintain your dashboard session when you are authenticated. This cookie is strictly necessary for the service to function and does not require your consent under ePrivacy rules.
RuntimeGuard is a B2B security service intended for organisations and professionals. We do not knowingly collect personal data from individuals under the age of 16. If you believe we have inadvertently collected such data, please contact us immediately.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "last updated" date at the top of this page and, where appropriate, notify registered users by email. Your continued use of the service after changes take effect constitutes your acceptance of the updated policy.
For privacy-related questions, requests or complaints, please contact us via the contact form and select Privacy / legal as the topic.
Wizzler · The Netherlands · runtimeguard.io/contact